Skip to main content
Corpshore España
Menu

Services

How we work

Industries

Company

Careers
Contact
Book a call
Mediterranean light across a facade with azulejo geometry

Corpshore Spain

BPO, IT and AI outsourcing, within Spain and into Latin America

Ranked second BPO company in Europe by Outsource Accelerator. Teams across Spain, the European Union and the corridor to Mexico, Colombia and the Dominican Republic, GDPR-aligned in every delivery model.

Book a discovery callRequest a proposal

In summary: Corpshore Spain connects Spanish companies and public administrations with customer service, back office, IT and AI teams across Spain, the European Union and the corridor to Latin America, with 50 to 70 percent savings against in-house hiring and GDPR and LOPDGDD alignment in every delivery model.

What we do, briefly

Corpshore Spain connects Spanish companies and public bodies with customer service, back office, IT and artificial intelligence teams in Spain, the European Union and the Latin America corridor. Savings against in-house hiring run between 50 and 70 percent depending on delivery model, and each model is designed around the data protection instruments it actually requires.

Independently recognised

2 / 40
Ranked second of forty BPO companies in Europe by Outsource Accelerator
97%
97 percent client satisfaction
50-70%
50 to 70 percent savings against in-house hiring in Spain
6h
Six-hour response commitment

Verified on . See the source

Three service areas

Each with its own detail pages, its explicit limits, and the Spanish regulatory framework that applies to it.

A bright courtyard with repeating arches and geometric shadows

Business process outsourcing (BPO) for companies and public administrations in Spain

Customer service, back office, finance and data teams across Spain, the European Union and the corridor to Mexico, Colombia and the Dominican Republic.

See detail
A geometric terracotta and steel structure under raking light

IT outsourcing for Spanish companies

Development, support and cybersecurity teams across Spain, the European Union and the corridor to Latin America, to the same quality standard and a real saving in euros.

See detail
A mudejar lattice screen casting a light pattern onto stone

Artificial intelligence services for Spanish companies

Training data, evaluation, AI agents and document intelligence, delivered by teams that understand Spain Spanish and the languages of the European Union.

See detail

Where are you starting from?

Four different routes, because a Spanish company looking to outsource and an international group looking to enter Spain are not asking the same question.

Outsourcing within Spain: onshore teams in Madrid, Barcelona, Valencia and beyond

Dedicated teams based within Spain, with data always inside the European Economic Area and the option to hire on-site, hybrid or remote staff through Corpshore Talent.

Outsourcing from Spain to Latin America and the European Union

The corridor between Spain and Latin America: shared language, compatible time zones and cultural affinity, at a greater saving than outsourcing within Spain.

A Spain-based provider for your Spanish-speaking customers and your European operation

For Latin American companies entering Europe and for US, UK, Canadian, Gulf and Asian companies that need a Spanish or European provider for their Spanish-speaking customers.

Setting up in Spain: your operational partner for launch

Staffing through Corpshore Talent, launching customer service, back office and IT support, while you and your advisors handle the legal and tax side.

Which delivery model fits you?

Pick the statement that best describes your situation. The order is not arbitrary: data residency decides first and overrides everything else, language decides second, and cost enters last.

Your situation

Recommended model

Poland, or an onshore team in Spain

Where a contractual or regulatory requirement puts data residency inside the European Economic Area, the Latin America corridor is ruled out before any cost figure is examined. Poland is inside the EEA, shares a time zone with mainland Spain, and needs no standard contractual clauses.

See Poland

Recommended model

An onshore team in Spain

Co-official languages are delivered exclusively from Spain, with native speakers. We do not deliver them from the Latin America corridor, and that is worth stating plainly because it is a real difference in model and cost. In the public sector they appear as a tender requirement rather than a scored improvement.

See outsourcing within Spain

Recommended model

The Latin America corridor

Native Spanish at scale, at the higher end of the savings range. Mexico, Colombia and the Dominican Republic hold no European Commission adequacy decision, so standard contractual clauses apply and, depending on data sensitivity, a transfer impact assessment.

See the corridor

Recommended model

Poland or Uzbekistan

The choice between them usually turns on how much daily interaction you need, rather than on cost. Poland shares a time zone with Spain and allows fully synchronous coordination; Uzbekistan fits where a daily coordination window is enough and work is measured by delivery.

See IT outsourcing

Recommended model

Outsourcing probably is not worth it yet

Below a certain volume the cost of coordination, training and quality control exceeds the saving, and the honest answer is to say so rather than sell you a seat you do not need. If the operation grows or turns seasonal, the conversation changes. In the meantime the pricing page sets out the cost structure so you can run the numbers yourself.

See the cost structure

This is guidance, not a proposal. The final model is set after reviewing your process, your real volume and the type of data involved.

The six corridor hubs

Time difference and data transfer regime are the two factors that most often decide, so they appear on every card. The time difference is computed from the time zone database rather than written by hand, so it stays correct if a country changes its rules.

  • Mexico

    The world's largest Spanish-speaking market, with an overlap window covering the full Spanish afternoon.

    Time
    eight hours behind mainland Spain in summer time and seven in winter, because Spain observes daylight saving and this hub does not.
    Data
    Standard contractual clauses
    Native Spanish
    Yes
    See Mexico

  • Colombia

    The corridor hub with the most neutral accent and a contact centre sector built to export service.

    Time
    seven hours behind mainland Spain in summer time and six in winter, because Spain observes daylight saving and this hub does not.
    Data
    Standard contractual clauses
    Native Spanish
    Yes
    See Colombia

  • Dominican Republic

    The corridor's lowest employer social burden, and the Latin American hub closest to Spain in time.

    Time
    six hours behind mainland Spain in summer time and five in winter, because Spain observes daylight saving and this hub does not.
    Data
    Standard contractual clauses
    Native Spanish
    Yes
    See Dominican Republic

  • Poland

    The corridor hub inside the European Union: the same time zone as mainland Spain and no international data transfer.

    Time
    The same time zone as mainland Spain all year, so the working day overlaps completely.
    Data
    Inside the EEA, no international transfer
    Native Spanish
    No
    See Poland

  • Uzbekistan

    An engineering destination held up by a tax regime with visibility to 2040, and one timing limit worth knowing before choosing it.

    Time
    three hours ahead of mainland Spain in summer time and four in winter, because Spain observes daylight saving and this hub does not.
    Data
    Standard contractual clauses
    Native Spanish
    No
    See Uzbekistan

  • Philippines

    The world's second largest outsourcing destination by volume, in English, covering the window no other corridor hub reaches.

    Time
    six hours ahead of mainland Spain in summer time and seven in winter, because Spain observes daylight saving and this hub does not.
    Data
    Standard contractual clauses
    Native Spanish
    No
    See Philippines

What a seat in Spain actually costs

Before discussing savings it is worth fixing the starting point. These are the official 2026 figures for a contact centre seat employed in Spain, with their published sources.

Annual direct cost of an agent, collective agreement entry level, 2026
Gross annual salary under the agreement€17,140
Employer social security contributions (32.15 %)€5,510
Total direct cost€22,650

Direct cost only: agreement salary plus employer contributions. It excludes workspace, equipment, licences, recruitment, turnover and supervision time, which are real and add to it. We would rather publish the part we can evidence with a source than a fully loaded figure resting on our own assumptions.

See the full cost structure

Sixteen sectors

Each page names the sector's real operational problems in Spain, rather than describing the same service generically.

See all sectors

What we do not do

It is on every service page, and it belongs here too. Knowing where a provider stops saves more time than knowing where it starts.

  • We do not fully replace human support

    Law 10/2025 prohibits customer service being exclusively automated for companies within its scope, and requires human intervention to be guaranteed on request. Outsourcing does not place the service beyond the law's reach.

  • We do not give legal or tax advice

    We run administrative and accounting processes. Tax judgement, decisions and filings belong to your advisors. We work alongside them, never in their place.

  • We do not publish certifications we lack

    We work aligned with Spain's National Security Scheme, and alignment is not certification. Corpshore does not currently hold ENS certification from an accredited body, which is mandatory for medium and high category systems.

  • We do not deliver co-official languages from Latin America

    Catalan, Basque and Galician are delivered from Spain with native speakers. Offering it any other way would be selling something we could not stand behind.

Analysis with sources

Twenty articles on legislation, costs and delivery models in Spain. Every figure carrying an argument has its source linked at the foot of the article, so you can check us rather than take our word.

· 8 min read

Spain's customer service law and your outsourced operation: what it requires before 28 December 2026

The adaptation period for Spain's Law 10/2025 ends on 28 December 2026. Here is what it requires and what it means if your customer service is outsourced.

· 7 min read

What a customer service seat really costs in Spain in 2026

The collective agreement salary is the visible part. These are the items you have to add to know what a customer service seat actually costs in Spain.

· 8 min read

Outsourcing to Latin America under GDPR: what standard contractual clauses and a transfer impact assessment actually involve

No country in the usual Latin America corridor holds an adequacy decision. Here is what that means in practice and what has to be done about it.

See all analysis

Frequently asked questions

How much is saved by outsourcing with Corpshore?

Between 50 and 70 percent against in-house hiring in Spain, depending on delivery model. An onshore team within Spain sits at the lower end of the range and the Latin America corridor at the higher end. The specific figure for your case is calculated in the proposal, with the breakdown so you can compare it against your internal cost.

Where is my customers' data processed?

It depends on the model you choose, and it is the question worth settling before any other. Poland is inside the European Economic Area and requires no transfer instruments. Mexico, Colombia and the Dominican Republic hold no adequacy decision, so standard contractual clauses apply and, depending on sensitivity, a transfer impact assessment.

Does Law 10/2025 on customer service apply to me?

If your company exceeds 250 employees or 50 million euros in turnover, or provides basic services of general interest regardless of size, yes. The adaptation deadline is 28 December 2026. Outsourcing the service does not place it outside the law's scope.

Is there a minimum volume to work with you?

We set no minimum. There are processes where outsourcing does not pay off, and if yours is one of them we will say so in the first conversation rather than after the proposal.

Which entity is the contract signed with?

With Corpshore Solutions Corporation, the group parent, incorporated in Ontario, Canada. No separately registered Spanish entity exists yet, and when one does it will be stated on this site and in the terms.

Can we start with something small?

Yes, and it is usually the best way. A thirty-day pilot bounds one process, agrees the measures in writing before starting, and produces real data to decide on.

Tell us what you need covered

With the process, the language, the hours and the approximate volume we can tell you whether we fit and, just as plainly, when we do not.

Book a discovery callRequest a proposal