Sector: real estate
BPO outsourcing for the real estate sector
Lead qualification, viewing appointments and support for international buyers, so no enquiry goes cold for lack of a response.
In summary: Corpshore provides lead qualification, viewing appointments, multilingual support and documentary back office for real estate agencies and developers in Spain.
In real estate, response speed decides whether a lead turns into a viewing or goes cold. A property enquiry that takes hours to get a reply usually ends up with a competitor, especially among international buyers comparing several options at once.
Corpshore qualifies and follows up leads the moment they arrive, schedules viewings and supports international buyers in their language, with back office for the documentation tied to each transaction.
What challenges does the sector face?
- Lost leads due to slow response time.
- Viewing appointments that require constant calendar coordination.
- Supporting international buyers in their own language.
- Document management for contracts and case files.
- Enquiry spikes tied to new developments or launches.
Which services does the sector use most?
The services most common for real estate agencies and developers:
Sales and lead generation
Immediate qualification of property enquiries, so opportunities are not lost to response time.
Appointment setting
Scheduling property viewings coordinated with agent and client availability.
Multilingual support
Supporting international buyers in their language throughout the purchase process.
Back office
Document management for contracts, case files and the paperwork tied to each transaction.
Why choose Corpshore for real estate?
- Fast response to every enquiry, so leads are not lost to slowness.
- Multilingual coverage for international buyers.
- Ranked second BPO company in Europe by Outsource Accelerator.
- A 30-day pilot before committing to a larger-volume contract.
Corpshore in numbers
- 50-70%
- Savings against in-house hiring in Spain
- 97%
- Client satisfaction
- 6h
- Response commitment
- 18+
- Countries with operations
Frequently asked questions about real estate
How quickly do you qualify a property enquiry?
The goal is to contact every enquiry as fast as possible within the agreed hours, since response speed is the biggest factor in whether a lead becomes a viewing.
Can you support international buyers in their language?
Yes, we cover the main European languages, especially relevant for developments aimed at international buyers.
Do you coordinate the viewing schedule with our agents?
Yes, appointment setting is coordinated directly with your agents' availability and that of interested buyers.
Do you manage contract documentation?
Our back office teams can manage the documentary and administrative side of each transaction, always under the supervision of your legal advisors.
Do you work with developers as well as independent agencies?
Yes, we work with both, matching volume and service to each type of business.
Can you absorb an enquiry spike after a development launch?
Yes, we size the team ahead of the launch so no enquiry is lost during the initial spike of interest.
Let's talk about your real estate operation
Book a discovery call or request a proposal with the volume of leads you manage.