Book a call
A thirty-minute call, with no sales presentation
Thirty minutes to understand your operation and tell you plainly whether we fit, including when the answer is that we do not.
The link opens your email client with a template. Add the slots that suit you and we will confirm one.
In summary: a thirty-minute call, at no cost, during Spanish hours. Write to us with two or three slots that suit you and we confirm one. On the call we ask questions about your process; there are no slides.
A well-used call saves several rounds of email. In thirty minutes a process can be understood in enough detail to know whether outsourcing it makes sense, which delivery model would fit, and what order of magnitude the cost is.
What we do not do on that call is present the company for twenty-five minutes. If you want to know who we are, it is on this site. The call is for your operation.
What is worth having to hand
Nothing needs preparing in writing. If you have these to hand during the call, we come out of it with a considerably more precise view.
Current volume
Interactions, cases or tickets per month, even approximately.
Current team size
How many people spend time on that process today, even if it is not their only role.
What breaks first when volume rises
Usually the most revealing question of the whole call, and almost nobody has thought about it in advance.
Which tools you use
CRM, telephony, ticketing or ERP. It determines the integration effort.
Which personal data is involved
It governs which country the service can be delivered from, and is worth knowing before proposing a model.
Who decides, and by when
So the proposal format matches how the decision gets made in your company.
How it works
Four steps from email to call.
01
Write to us with two or three slots
Give days and times that suit you in Spanish hours, and the process you want to discuss.
02
We confirm one
Within six working hours, with the calendar invitation and the video call link.
03
The call
Thirty minutes. Questions about your operation, answers on how we would approach it, and an honest view on fit.
04
A written summary
We send you what was discussed and the next steps, whether or not it makes sense to continue.
Frequently asked questions
Does the call cost anything?
No. Neither the call nor the written summary costs anything or obliges you to buy.
Which language is the call in?
Spanish or English, whichever you prefer. Say which when you request it.
Who joins from your side?
Someone who knows the operation and can answer in detail, not a salesperson taking notes to pass on to someone else.
What if we do not fit after the call?
We tell you on the call itself. We would rather close a conversation in thirty minutes than spend weeks on a proposal that makes sense for neither side.
Can I bring a colleague?
Yes, and it is usually a good idea where the decision is shared. Say so when requesting the call and we will invite both of you.
Does a non-disclosure agreement need signing first?
Only if you prefer. Say so when requesting the call and we will handle it before the date.
Prefer to start somewhere else?
We reply within 6 working hours through any of these routes.