Outsourcing from Spain
Outsourcing from Spain to Latin America and the European Union
The corridor between Spain and Latin America: shared language, compatible time zones and cultural affinity, at a greater saving than outsourcing within Spain.
In summary: outsourcing from Spain means Corpshore runs your operation from our hubs in Mexico, Colombia, the Dominican Republic or the European Union (Poland), with Spanish-speaking teams, time zones compatible with Madrid, and 50 to 70 percent savings against in-house hiring, under the GDPR instruments each data transfer requires.
Spain and Latin America share a language, share workable time zones and share decades of commercial relationship. That corridor is the foundation of Corpshore's model: instead of competing for the same scarce, expensive talent Spanish companies chase within Spain, we put teams in Mexico, Colombia and the Dominican Republic at your disposal, teams who speak Spanish, understand the Spanish cultural context and work in a time zone that overlaps with Madrid's working day.
For cases where your data must stay inside the European Economic Area but you still want a nearshore saving, we also offer Poland as a delivery hub within the European Union. And where a project justifies it, the rest of our network (Uzbekistan for engineering, the Philippines for English and 24-hour coverage) can be added without extra management complexity: all under a single contract with Corpshore Solutions Corporation.
Is outsourcing from Spain the right option for you?
Outsourcing from Spain is the right option when your priority is savings and your data does not require exclusive Spain residency. Most B2C customer service, back office, sales and software development processes fit this model well, with GDPR instruments (standard contractual clauses and, where relevant, a transfer impact assessment) applied systematically.
If your sector requires data to never leave Spain, for example under strict sector-specific regulation, onshore outsourcing within Spain is the better starting point, with the option to add the Latin America corridor for less sensitive processes later.
Which delivery hubs make up the corridor from Spain?
Each hub has a different profile of cost, language and time zone. You can start with one and combine several depending on the service.
Mexico
The largest Spanish-speaking delivery hub outside Spain, with a time zone that overlaps several hours with the Spanish afternoon.
Colombia
A mature Spanish-language outsourcing ecosystem, with talent trained specifically for the Spanish market.
Dominican Republic
Our most established Caribbean hub, with strong experience in B2C customer service and sales for the Spanish market.
Poland
A delivery hub within the European Union, for cases where data must never leave the European Economic Area, at a lower cost than Spain.
Uzbekistan
Engineering and software development at a significantly lower cost, for IT projects that do not require strict overlap with Spanish hours.
Philippines
English-language coverage and support for 24-hour follow-the-sun operations, combined with our Spanish-speaking hubs.
How is a corridor operation with Latin America designed?
The same seven-step journey, with the delivery hub and GDPR instruments decided during the design phase.
- 01
Discovery
We review your process, volume and data sensitivity to determine whether the Latin America corridor is the right option.
- 02
Solution design
We propose the hub or combination of hubs (Mexico, Colombia, Dominican Republic, Poland or others) and the GDPR instruments needed.
- 03
Proposal
You receive a proposal with the cost in euros, the estimated saving against Spain, and the applicable data transfer clauses.
- 04
30-day pilot
A small team in the chosen hub operates for a month to validate quality and cultural fit.
- 05
Transition
We train the team, document the processes and set up communication channels with your team in Spain.
- 06
Operation
The team operates against the agreed indicators, with regular reporting and a single point of contact in Spanish.
- 07
Continuous improvement
We review results quarterly and adjust volume or delivery hub as your business evolves.
Which processes are outsourced most from Spain to Latin America?
The corridor is especially common for:
- B2C customer service
- Sales and lead generation
- Software development
- Back office and finance
- Data processing
- Technical support
Why choose Corpshore's corridor with Latin America?
- Spanish-speaking teams with time zones compatible with the Spanish working day.
- 50 to 70 percent savings against in-house hiring in Spain.
- GDPR instruments applied systematically to every data transfer.
- We already deliver B2C customer service for the Spanish energy sector and outbound B2B sales from our Latin American hubs.
- The option to add Poland when data must stay within the European Union.
- A 30-day pilot before committing to a larger-volume contract.
Corpshore in numbers
- 50-70%
- Savings against in-house hiring in Spain
- 97%
- Client satisfaction
- 6h
- Response commitment
- 6
- Delivery hubs in the corridor
Frequently asked questions about outsourcing from Spain
Is it legal to outsource to Mexico, Colombia or the Dominican Republic with Spanish customer data?
Yes, applying the instruments GDPR requires for international transfers: standard contractual clauses and, depending on data sensitivity, a transfer impact assessment. Corpshore applies these instruments systematically to every corridor contract.
What is the time difference between Spain and the Latin America hubs?
In summer time Mexico is eight hours behind mainland Spain, Colombia seven and the Dominican Republic six. In winter the gap is an hour smaller in each case, because none of the three observes daylight saving and Spain does. In practice, the Spanish afternoon overlaps with the morning and midday in these countries, allowing broad joint coverage.
Is the Spanish they speak different from Spain Spanish?
Teams receive specific training in Spain Spanish and the tone and expressions a Spanish customer expects, alongside their native Spanish, for accounts that require it.
How much do I save compared with outsourcing within Spain?
The additional saving against the onshore model varies by process and volume; overall, the corridor sits at the higher end of our 50 to 70 percent savings range against in-house hiring in Spain.
Why Poland if the corridor is with Latin America?
Poland is our hub within the European Union for cases where data must stay inside the European Economic Area, at a lower cost than Spain itself, without needing international transfer instruments.
Can I start with a pilot before committing to a larger contract?
Yes. The 30-day pilot is the usual starting point in any corridor hub.
What kind of projects have you already run in the Spanish market from Latin America?
We already deliver B2C appointment setting for the Spanish energy sector and B2B lead generation through outbound campaigns, both from our Latin American hubs.
Can I combine several delivery hubs?
Yes, it is common to combine Mexico or Colombia for volume with Poland for the most sensitive processes, all under a single contract with Corpshore Solutions Corporation.
How do you control the quality of a team that is not in Spain?
With the same service indicators, quality sampling and regular reviews we apply to onshore teams, plus a single point of contact in Spanish for your peace of mind.
What if I need to scale quickly?
The Latin America corridor is precisely the model that allows the fastest scaling, given the size of the delivery hubs and the availability of Spanish-trained talent.
Let's talk about your operation in the Latin America corridor
Book a discovery call or request a proposal with the delivery hub and estimated saving for your case.
The corridor hubs
Six hubs with different fits. Time difference and data transfer regime are the two factors that most often decide, so they appear on every card.
Mexico
The world's largest Spanish-speaking market, with an overlap window covering the full Spanish afternoon.
- Time
- eight hours behind mainland Spain in summer time and seven in winter, because Spain observes daylight saving and this hub does not.
- Data
- Standard contractual clauses
- Native Spanish
- Yes
Colombia
The corridor hub with the most neutral accent and a contact centre sector built to export service.
- Time
- seven hours behind mainland Spain in summer time and six in winter, because Spain observes daylight saving and this hub does not.
- Data
- Standard contractual clauses
- Native Spanish
- Yes
Dominican Republic
The corridor's lowest employer social burden, and the Latin American hub closest to Spain in time.
- Time
- six hours behind mainland Spain in summer time and five in winter, because Spain observes daylight saving and this hub does not.
- Data
- Standard contractual clauses
- Native Spanish
- Yes
Poland
The corridor hub inside the European Union: the same time zone as mainland Spain and no international data transfer.
- Time
- The same time zone as mainland Spain all year, so the working day overlaps completely.
- Data
- Inside the EEA, no international transfer
- Native Spanish
- No
Uzbekistan
An engineering destination held up by a tax regime with visibility to 2040, and one timing limit worth knowing before choosing it.
- Time
- three hours ahead of mainland Spain in summer time and four in winter, because Spain observes daylight saving and this hub does not.
- Data
- Standard contractual clauses
- Native Spanish
- No
Philippines
The world's second largest outsourcing destination by volume, in English, covering the window no other corridor hub reaches.
- Time
- six hours ahead of mainland Spain in summer time and seven in winter, because Spain observes daylight saving and this hub does not.
- Data
- Standard contractual clauses
- Native Spanish
- No
How many hours overlap with the Spanish working day
Reference working day of 09:00 to 18:00 in mainland Spain, shown in European summer time. Time differences are computed from the time zone database rather than written by hand, so they stay correct if a country changes its rules.
- Mexico1 h of overlap
The Mexico City working day overlaps the Spanish one between 17:00 and 18:00 mainland Spanish time.
- Colombia2 h of overlap
The Bogota working day overlaps the Spanish one between 16:00 and 18:00 mainland Spanish time.
- Dominican Republic3 h of overlap
The Santo Domingo working day overlaps the Spanish one between 15:00 and 18:00 mainland Spanish time.
- Poland9 h of overlap
The Warsaw working day overlaps the Spanish one between 9:00 and 18:00 mainland Spanish time.
- Uzbekistan6 h of overlap
The Tashkent working day overlaps the Spanish one between 9:00 and 15:00 mainland Spanish time.
- Philippines3 h of overlap
The Manila working day overlaps the Spanish one between 9:00 and 12:00 mainland Spanish time.