Sector: manufacturing
BPO and IT outsourcing for industrial companies
Purchasing and administrative back office, production data engineering and cybersecurity for industrial systems.
In summary: Corpshore provides administrative back office, data engineering, cybersecurity and helpdesk for industrial and manufacturing companies in Spain, with teams that understand production processes.
Industrial companies combine high-volume administrative processes (purchasing, suppliers, invoicing) with production systems and operational technology that require specialised technical support and cybersecurity, a different profile from a generic office helpdesk.
Corpshore provides back office for day-to-day administration and technical teams that understand the difference between information technology systems and operational technology systems in a production environment.
What challenges does the sector face?
- High administrative volume in purchasing, suppliers and invoicing.
- Technical support for operational technology systems on the shop floor.
- Cybersecurity for connected industrial systems.
- Managing production data for analysis and traceability.
- B2B customer service for distributors and industrial clients.
Which services does the sector use most?
The services most common for industrial and manufacturing companies:
Back office
Managing purchasing, suppliers and invoicing at the volumes an industrial operation runs.
Data engineering
Structuring production data for analysis, traceability and predictive maintenance.
Cybersecurity
Protecting connected industrial systems against vulnerabilities specific to the production environment.
Helpdesk
Technical support for administrative systems and, where the project requires it, shop-floor systems.
Finance and accounting
Reconciliation and month-end close matched to an industrial operation's cycle.
Why choose Corpshore for the industrial sector?
- Teams that understand the difference between office systems and production systems.
- 50 to 70 percent savings against in-house hiring in Spain.
- Ranked second BPO company in Europe by Outsource Accelerator.
- A 30-day pilot before committing to a larger-volume contract.
Corpshore in numbers
- 50-70%
- Savings against in-house hiring in Spain
- 97%
- Client satisfaction
- 6h
- Response commitment
- 18+
- Countries with operations
Frequently asked questions about the industrial sector
Do you understand the difference between office systems and production systems?
Yes, our cybersecurity and technical support teams distinguish between information technology and operational technology, with specific protocols for each environment.
Can you manage purchasing and supplier relationships?
Yes, our back office teams manage purchasing, suppliers and invoicing at the volumes an industrial operation runs.
Do you work with sensor or shop-floor data?
Yes, our data engineering teams can structure production data for analysis and predictive maintenance.
Do you offer B2B customer service for distributors?
Yes, we can manage B2B customer service matched to the volume and complexity of an industrial distributor portfolio.
How much do we save against an internal team in this sector?
Savings typically land between 50 and 70 percent against in-house hiring in Spain, depending on the process and delivery model.
Do you work with factories of any size?
Yes, from mid-sized plants to larger industrial groups with several locations.
Let's talk about your industrial operation
Book a discovery call or request a proposal with the process you want to outsource.