About the role
Corpshore already delivers B2C appointment setting for the energy-efficiency sector in Spain. This role joins that operation, contacting residential customers to schedule technical visits and audits.
What you will do
- Contact prospective customers to schedule technical visits and audits.
- Confirm customer eligibility before booking the appointment.
- Manage technical teams' calendars, avoiding gaps and overlaps.
- Record every contact and its outcome in the account's system.
- Follow up confirmed appointments to reduce no-shows.
What we need
- Native or equivalent Spanish, with clear telephone delivery.
- Valid right to work in Spain.
- Availability for on-site work in Seville.
- Goal orientation and persistence in telephone contact.
- Confident use of desktop tools and scheduling systems.
Useful, but not essential
- Previous telemarketing or appointment setting experience.
- Knowledge of the energy sector or home retrofit market.
- Experience with conversion-target campaigns.
Terms under the applicable collective agreement
This role is covered by the contact centre collective agreement, which sets the following minimum terms:
- A 39-hour week and 1764 annual hours.
- 32 calendar days of holiday per year.
- Pay distributed across 14 payments.
- A language supplement of 130.95 euros per month for roles that qualify.
Equal opportunities
Corpshore selects its teams on competence and fit for the role. We do not discriminate on grounds of age, sex, origin, sexual orientation, gender identity, religion, disability or any other personal or social circumstance. If you need an adjustment during the selection process, say so in your application and we will agree it with you.